Refund Policy

30-Day Return Policy

At Roira, we want you to love your Roira Supplements. If you’re not completely satisfied, you can return it within 30 days of receiving your order for a refund or exchange.

Eligibility for Returns

  • Items must be unused, unopenend, in their original packaging, and in like-new condition.
  • Returns must be initiated within 30 days of delivery.
  • Customers are responsible for return shipping costs unless the item is faulty or damaged upon arrival.

How to Initiate a Return

  1. Contact Us – Email our support team at info@roiranutrition.com with your order number and reason for return.
  2. Receive Return Instructions – We’ll provide a return address and instructions.
  3. Ship the Item – Send the product back using a trackable shipping service.
  4. Refund Processed – Once we receive and inspect the item, we’ll issue a refund to your original payment method within 5-7 business days.

Non-Returnable Items

  • Used or damaged products (unless defective upon arrival).
  • Items returned without prior authorization.

If you have any questions, feel free to reach out to our support team at info@roiranutrition.com